Welcome to www.jeffroberts.info, within this website you will find:
My operational skill sets revolve around best-practices in the following areas:
Skill Sets | |
---|---|
Project Management | Web Design & Development |
Staff Management | On and Off Shore Interfacing |
Data Center Management | Audit Preparation and Control |
Facilities Management | Service Level Agreements (SLA) |
Problem and Crisis Management | Key Performance Indicators (KPI) |
Change Management | Technical Writing and Documentation |
Budgeting and Cost Control | System Backup⁄Restore |
Service (Help) Desk Management | Asset Management |
Data Center Engineering | Print and Output Management |
Vendor Management | Disaster Recovery Management |
In all business environments I am constantly striving to become a zero-cost Resource. Achieving this goal essentially renders me as a free no-cost asset to my employer.
My skill sets are technology and operationally oriented. I am typically placed in a leadership role and act within a larger team responsible for the ongoing care and feeding of production IT systems.