Project Management

As an Agile Practitioner (Certified Scrum Master – CSM) and Waterfall enthusiast I’ve managed projects that are dedicated to these separate disciplines or a hybrid of both. Most recently I introduced the concept of Agile Scrum to the development team I managed and led them through the transition from Waterfall to Agile Scrum.

The projects I’ve managed contain most if not all of the following elements to build, track and control the project:

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I use the following applications to manage projects:

Project List – Abridged:

Employer Project Name Project Short Description Jeff's Responsibility
CompuCom Agile Scrum Transformation Implemented Agile as a project management methodology and transformed the approach to successful project kickoff, management and closure Project Manager
CompuCom Project Management Implemented PMO-like principles and procedures as an organized approached to managing and prioritizing dozens of projects, introduced ProjectManager.com as a collaborative online tool Project Manager
CompuCom Bank of Montreal A huge US & Canadian account that awarded project management, service desk, asset management, vendor management and other ancillary services to CompuCom – the project goal was to setup the efficient management and billing for these services Project Manager
CompuCom Credit Card Refunds Developed a systemic Oracle tracking mechanism and retired the legacy Access system Project Manager
CompuCom Credit Limit Management Report Developed a client credit-limit warning and reporting tool set to reduce CompuCom’s credit risk Project Manager
CompuCom Days to Bill - Root Cause Analysis (Represents 17 sub-projects) Led SMEs in analyzing billing processes, resolved root causes and lowered the Days-To-Bill metric Project Manager
CompuCom Financial Operations Contract Systems (FOCS) New application development that standardizes massive amounts of billing data and creates Oracle billing system data loaders Project Manager
CompuCom Google Team Drive Folder Restructure and Template Creation Established a template-based records-management program for all project documentation Project Manager
CompuCom HUB International Phase 1 & 2 Process reengineered the account to acquire monies owed to CompuCom in 1/3 the time Project Manager
CompuCom Innovapost Phase 1 & 2 Process reengineered the account to acquire monies owed to CompuCom in 1/2 the time Project Manager
CompuCom New Process-Flow Template Development Designed and implemented a new Process Flow template used by all company Contract Owners Project Manager
CompuCom Office Depot Billing Estimator Process reengineering - the solution pulls data warehouse elements to determine billables and allows for review and adjustment Project Manager
CompuCom Pricing Calculator New web application development - allows Sales to configure an on-the-spot Rough Order of Magnitude pricing structure for potential clients Project Manager
CompuCom Project Prioritization and Reporting Established Director, and Vice President-level project priority status and tracking Project Manager
CompuCom Robotics - Client Website Portals Implemented a proof-of-concept using Bots to perform repetitive data transferred between CompuCom and select clients Project Manager
CompuCom Travel - Credit Card Management Leveraged the ProcessMaker application and implemented new credit card management processes and procedures for all corporate credit card holders Project Manager
CompuCom University Health Network Phase 1 & 2 Process reengineered the account to acquire monies owed to CompuCom in 1/4 the time Project Manager
LCI Migration to a Cloud Based Project Management Solution Moved all PM related activity to Google Drive and ProjectManager.com, implemented project management principles and procedures where none existed before Director, Operations & Project Planning
LCI Warehouse reconfiguration Redesigned and physically moved the contents of a 15,000 sqft warehouse Director, Operations & Project Planning
LCI War Room Creation Plan and setup litigation war rooms nationwide, includes decommissioning Director, Operations & Project Planning
LCI New Website Development Create a new corporate website Project Manager and Web Designer / Developer
Royse City High School New Website Development Create a new website for this large, dynamic High School Project Manager and Web Designer / Developer
McKinney North High School New Website Development Create a website that reflects the energy and personality of MNHS Project Manager and Web Designer / Developer
CAE Simuflite Service Delivery Problem Resolution Create a project plan beginning with 5 predefined major categories Project Manager
CompuCom Worldwide Citigroup IT Support Data Analysis Determine the level of value-add that Intel's remote desktop management product "vPro" would bring to Citigroup global IT operations Project Contributor
Dell IT Support Transition Transition 350 hotels to Dell's IT support model Network and Server Technology Leader
Citigroup Office Relocation 1200 user desktop departmental move Leader
Ericsson Digital Content 100 server geo-diverse lineup installation Data Center Leader, Project Contributor
Ericsson Data Center Electrical Upgrade Isolate HVAC from Data Center power infrastructure Leader
Ericsson New Business Rack and Stack A continuing project-based provisioning activity Leader
City of Plano Special Events Risk Mitigation Mitigate risks to the city associated with special events Leader
Blockbuster Technology Data Center Controlled Shutdown Design the process and test Data Center orderly shutown, restart and validation Leader
CSC Office Relocation #2 Desk Top Services 1200 user infrastructure and office relocation Desktop Leader, Project Contributor
CSC Office Relocation #1 Infrastructure 500 user infrastructure and office relocation Desktop Leader, Project Contributor
CSC Eastern Data Center Service Delivery Resolve chronic data center service delivery issues Leader
CSC Service Delivery Transition Transition Financial Services from a dedicated model to a cross-functional model Leader
CSC ATL⁄VTS Installation Equipment & Service upgrade Data Center Leader, Project Contributor
CSC Data Center Operational Problem Analysis and Resolution Resolve chronic data center service delivery issues Leader
Aetna Data Center Relocation Data Center cost containment and improved service delivery IT Utilities Leader, Project Contributor
Aetna Service Desk Relocation Service Desk cost containment Service Desk Leader, Project Contributor
UTD Data Center Relocation Data Center cost containment Data Center Leader, Project Contributor